Delivery and shipping costs
Lovjoi ships worldwide. We pack with care and ship using DHL. To reduce our environmental impact, we always try to ship using DHL's GoGreen service.
Delivery to Germany
Delivery to the EU and Switzerland
Delivery outside of Europe
What if I want to return an item?
We create pieces we think you’ll fall in love with, but we know things don’t always work out. Maybe the spark isn’t there, or maybe you just don’t think we’re a good match.
Whatever your reason may be, we’ll help you get the pieces safely back to the Swabian Mountains.
The first thing you’ll want to do is send us an email to request a return label. Print this off and stick it on the front of the return package. We’d love it if you returned the item in the same packaging in which it came to you. This way we prevent waste – each little bit helps.
Don’t forget to include a note in your package letting us why you’re returning it. We always work to improve, and your opinion matters to us.
Ordered the wrong size?
Let us know and we’ll get the right size sent straight out to you.